Returns
Shop IceDogs Return Policy
If you are not completely satisfied with your purchase, we will provide a refund or exchange of the item(s) within 30 days* of purchase. All goods returned or exchanged will only be allowed if they are in their original condition. Please note that once a jersey is crested that becomes a final sale and it can not be returned or exchanged.
| With Receipt: | Items returned within the guidelines that are accompanied by a receipt will be refunded at the original purchase price, plus applicable sales tax, in the original payment method. |
| Without Receipt: | Items returned within the guidelines without a receipt will be processed at the lowest sale price plus applicable sales tax. Such items may be exchanged for the same product or returned for merchandise credit in the form of an IceDogs gift card. |
|
* Shipping and handling charges will not be refunded unless an error occurred on our part in the shipment of your order.
|
|
EU Right of Withdrawal Policy - Customers in the EU:
Customers in the EEA have the right to withdraw within 14 days of delivery, no reason required, and a full refund will be provided within 14 days of receiving the return. If you decide to return the product within the 14-day period, you are responsible for the costs of postage and packaging. To exercise this right, please fill out the EU Withdrawal Request Form on our website, by clicking on the "Cancel Contract" button at the bottom of the page.